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Customer Success

Judge.me Review Medals

Based on 213 reviews
81%
(173)
9%
(20)
7%
(15)
2%
(5)
0%
(0)
L
DRI Sleeper Excel - Kiwi Family Special
Lisa D. (Auckland, New Zealand)
Good product good price

Bought this for our son. It’s very sensitive and alarm goes off immediately. He doesn’t mind wearing the wire but says it’s a bit uncomfortable in some sleeping positions. We haven’t experienced success yet but will keep using it

Please get in touch if you would like to discuss strategies that could be helpful.

R
DRI Sleeper Excel - Kiwi Family Special
RR (Canterbury, New Zealand)
Another great result

I just recently posted a review about using this product with my 7 year old son, and I'm happy to say it has now also worked with my 4.5 year old daughter. It took less than 1 week for her to become completely night dry after being a heavy night wetter. The first few nights the alarm went off several times throughout the night when she wet and I had to wake her up each time and take her to the toilet to finish off. We also had the alarm fall off a couple of times and her intentionally set it off a couple of times. I had started to think maybe it wasn't going to work with her and that she was just too young, but I was determined to try stick it out a bit longer. So glad I did, because a few days later the amount of times the alarm went off reduced to just once a night. Then the next night she actually woke up herself before the alarm went off and called out to me to help take her to the toilet! She did this for a couple of nights and she now usually just holds on all night without even needing to get up and go to the toilet. Amazed at how quickly it worked for her and also that it can also work for younger children too. So great to finally be completely done with nappies!

What a great team effort! We wish you all the best for the future..

C
Eclipse Special Package with Parental Monitor
Customer (Queensland, Australia)
Amazing

Not 100% sure how this alarm works exactly, but my 10 year old daughter has not wet the bed from the very first night of wearing this alarm to bed.

She is off to a great start! Well done.

B
DRI Sleeper Eclipse Wireless Bedwetting Alarm
BrummieG (England, United Kingdom)
Great Progress

The alarm has made such a difference to my son's bed wetting. After 1 week of use, he went from 3 episodes in a night to his first dry night! Almost 8 weeks on, he hasn't quite got to 14 consecutive nights, but I'm sure it will only be a matter of time - we have more dry nights than not now. So glad we decided to give it a try!

Congratulations on the great progress.

It has worked wonderfully and fast for our 8 year old we had tried everything still odd accident but not every night.

Sounds like rapid progress is being made! Great effort.

A
DRI Sleeper Excel - Kiwi Family Special
Anonymous (Waikato, New Zealand)
Fantastic for deep sleepers

My daughter is a deep sleeper and I wasn’t sure what to do to get out of pull ups. This alarm system was the answer. It didn’t take long to train her body and now I take her to the toilet before I go to bed, then she doesn’t go again until morning. Her brain and body have now trained to hold it over night or she wakes up to go all by herself.

Great news! We wish her all the best for the future.

B
Eclipse Special Package with Parental Monitor
Barbara D. (Taranaki, New Zealand)
Highly recommend - results exceeded expectations

My son is 7 years old and before purchasing this alarm had only had a total of 2 dry nights in all of his 7 years. Now, less than 6 weeks after purchasing the alarm he has ‘graduated’ from the alarm program and has been dry for 20 nights in a row and counting! Thank you for all of the information and support you offer along with the alarm, I believe this helped in our success. We have one happy little boy, who is very pleased with himself, and of course very happy parents! Highly recommend this product.

Congratulations to our new Graduate! We wish him all the best for the future.

J
Eclipse Special Package with Parental Monitor
Jason P. (Queensland, Australia)
Baby steps

Quality product. Definitely not wetting the bed as often. Now our son is waking up in the middle of the night dry and going to the toilet by himself. I think we’ll leave him wearing the sensor for a little bit longer.

H
DRI Sleeper Eclipse Wireless Bedwetting Alarm
Haley S. (Victoria, Australia)
Nothing short of exceptional.

Our son is 8 years old almost 9, and regressed toilet Night training from the age of 3. It’s been a consistent uphill battle for a long time, between an expensive paediatrician, an extremely deep sleeper, and many different theories we were at a loss for what to do. With impending school camps and sleepovers, we knew we needed to nip this on the butt quickly! After reading many reviews and information on the Dri Sleeper Wireless we decided to bite the bullet and give it ago and I seriously don’t know why we didn’t try it 5 years ago. I would pay the price 10 times over for this result. It’s incredible.
After figuring out the cycle and keeping a log of when he wet on day 18 we had a change in the pattern and on day 20 our first dry night, we are now 19 nights in a row of dry nights. It’s honestly unbelievable the change. Sending him to bed in jocks is just the best, not only for my washing pile but his confidence too!
After a few nights we found the sensor a little temperamental so I contacted customer service and they had lots of information and helpful tips.
Don’t hesitate in purchasing this. It’s an absolute lifesaver and game changer in the bed wetting game. Thank you thank you thank you!!!!

It's great to hear that this has helped his confidence. We wish him all the best for the future.

C
DRI Sleeper Eclipse Wireless Bedwetting Alarm
Christina B. (Ontario, Canada)
DRI Sleeper Alarm ended our bedwetting problem

My 13 year old daughter began using the DRI Sleeper Wireless alarm this summer. Her bedwetting stopped entirely after about 6 weeks use. She hasn't wet the bed in three weeks. Prior to buying the alarm, she was prescribed a few different medications by her doctor that caused her to wet the bed more than she was without the drugs. Her bedwetting became a daily event instead of every second or third day without medications. The alarm was really a last resort for us. We had tried every other remedy her doctor recommended.
My daughter hates the sound of the alarm (so does her cat). She was awakened by the alarm many times in the first few weeks of use. There were nights she didn't want to use the alarm because she didn't want to be awakened by the alarm. We insisted on nightly use because it must be used nightly to have the desired effect. My only issue with the wireless system is that the sensor is small and can be easily lost. It's been an easy experience, my daughter wakes up dry every morning and we're delighted with the results.

Great result! We are so pleased the alarm worked for your daughter. All the best for the future.

A
DRI Sleeper Eclipse Wireless Bedwetting Alarm
Anonymous (Queensland, Australia)
What a surprise!!

Wow who wouldve thought this would work wonders. I held off for a long time crossing my fingers and trying endless ideas that included alarm clocks, waking up myself in the middle of the night to help my nearly teenager. We were worried it was expensive but we decided to bite the bullet so to speak and purchased the alarm. It took a couple of days to get used to it and now it has been nearly two weeks and our son has been completely dry. This was my last resort and It has paid off and worth the money. Thank you, thank you, thank you. Eternally grateful

Congratulations to you and nearly teenager for getting bedwetting sorted! Well done!

J
Eclipse Special Package with Parental Monitor
Julia S. (England, United Kingdom)
Definitely some progress

After six weeks with my nine year old grandson there’s definitely an improvement. In our case mainly that he’s sleeping much later, usually until 6-7am before wetting and a couple of times he’s been dry throughout. Until now he’d wet the bed every single night since his brother was born four years ago. We’ve had some trouble with the alarm but overall we’d recommend and will definitely persevere.

It's good he is progressing. Please contact me if you need any suggestions or help with the alarm.

Great response

Wish we had got this sooner. I was worried he wouldn’t wake, but after only a few days he was and then doing it all himself. (He is 12)

Great news! He is doing a terrific job. We wish him all the best for the future.

L
Excel Special Package - Bedwetting Alarm for Children
Laura S. (British Columbia, Canada)
It works!

My son is 9 and was still wetting (in a pull up) regularly. He’s never had a sleepover because he’s embarrassed about the wetting, and was not wanting to go to scouting camps this year (now that they’re allowed again) because he didn’t want the others to know he still uses pull ups. The first night we used the DRI Sleeper alarm it went off 4 times through the night, but didn't wake him; the second night it went off 3 times, but he was waking with the sound. I was exhausted and thought I’d made a big mistake. The next night however, there were no alarms until the early hours of the morning, and then many nights went by with no alarms! It’s been about 3 weeks now, and there’s only been one night about a week ago where (oddly enough) the alarm got pulled out and he also happened to wet. He’s so happy with himself, and looking forward to Cub Scout camps.

Hope he has a fantastic time at camp! Congratulations on getting bedwetting sorted.

Amazing

The alarm worked incredibly well with my 5 year old daughter who was a deep sleeper and reliant on pull ups. After failed attempts at night time training due to lockdown and a new baby we were finally ready and I wish we had used an alarm earlier. It took 2 nights of multiple wet beds and then 1 night with 1 wet bed and then she has been dry every night since then. I'm so relieved and she is so proud of herself.

She has done a marvellous job to get her bedwetting sorted so quickly! Congratulations.

Excel Special Package - Bedwetting Alarm for Children

Eclipse Special Package with Parental Monitor

L
DRI Sleeper Eclipse Wireless Bedwetting Alarm
Lisa H. (England, United Kingdom)
Excellent product

Started using this and was skeptical as to whether it would actually work. I now have a Dri Sleeper 😁!! My daughter is 7 and never been dry at night but after 6 weeks is now compleatly dry and no longer needs the alarm at all. So impressed with this product and will recommend to anyone needing help with bedwetting at night.

Fantastic effort! Well done team.

P
Eclipse, Brolly Sheet and Book Special Offer
Paige S. (California, United States)
Great customer service

I was blown away by DRI sleeper’s customer service team.  Not only did they reply to my inquiry quickly and pleasantly, but they also resolved my issue immediately.  Rarely do you encounter a customer service team with this degree of professionalism.  I am a very happy customer!

S
DRI Sleeper Excel - Bedwetting Alarm for Children
Sarah C. (South Australia, Australia)
Life changer

Absolute life changer. 7 yr old daughter wet bed every night without fail, after only a few weeks, complete dry nights! Amazing!

Congratulations! That is a great result.

Eclipse, Brolly Sheet and Book Special Offer

A great offer and easy system to use, but our son is a very deep sleeper and after using the alarm for over 50 days we are still getting more wet nights than dry. The alarm is not penetrating is sleep and waking him up.

Let us know how you get on with the strategies I suggested. Keep up the good work!

P
DRI Sleeper Eclipse Wireless Bedwetting Alarm
Parent i.O. (Ontario, Canada)
Just One Request

The alarm is really powerful -- loud, sensitive. It does what it says.

I would just love to see the manufacturers also offer some kind of pull-up garments with a pocket built-in for the alarm -- one for boys, one for girls.

We cut a hole in an absorbent pad and put the pad inside underwear. We have to wrap the alarm in tissue so the absorbent pad doesn't affect the performance of the alarm. When my son wakes in the night, the tissue and absorbent pad usually have to be replaced (because wet) and it's tricky to do when you're half asleep. That part would be a lot easier with custom garments.

Finally, I'm not sure how long the alarm lasts. It's easy to forget and leave the switch on. Hopefully, it lasts long enough to get my son sleeping through the night dry!

Thanks for your feedback, I will share it with the team! I hope it is going well for your son, if you need any guidance please let me know.

A
DRI Sleeper Eclipse Wireless Bedwetting Alarm
Annette K. (Alberta, Canada)

The customer service is wonderful. Thank you so much for your support! It has taken a few months but there is constant progress being made. So thankful for a product that really works.

T
Eclipse, Brolly Sheet and Book Special Offer
T. S. (Western Australia, Australia)
It works!

Purchased and used for about 6 weeks for my daily, heavy bedwetter (4years 9 months). Slightly less than a month of use, and she was dry every night. Unit is wireless, slim and discreet, and so sensitive that it triggers at the slightest hint of moisture. We used carefree panty liners to hold the sensor, and towards the end of her training these were enough to even catch those few drops before she woke. Dry PJs! Between this sensitive unit and the Brolly sheet I saved so much washing - a definite bonus! I was worried as the alarm didn't even wake her for the first two weeks (very deep sleeper), but we persisted and the hints in the books really helped. Don't hesitate, do it! Ignore google, your mums group and the mother-in-law ;) Listen only to the book and not all the conflicting advice to keep yourself sane.

Thanks for the great feedback. We are so glad you found the book helpful.

J
Eclipse Special Package with Parental Monitor
Jill S. (Texas, United States)
Great product!

We had quick success using the alarm with our 12 year old and are so grateful to have found this product! Now we will begin to help our next child who struggles with bed wetting. Thank you for a great product that works!

So pleased 12yo is sorted! We wish you continued success with your next child.